Business Analyst
$95,000–$115,000 year
HybridIrving, Texas, United States or Shreveport, Louisiana, United States
Job Summary
Monitor account activity, conduct account reviews, and analyze operational data to identify potential risks, unusual activity, and opportunities to strengthen business controls. Review information from the RAS/PowerLine environment and validate activity within the Pharmacy Management System to identify patterns, support business decisions, and recommend corrective actions. Document account reviews, investigation outcomes, trends, and recommendations clearly for leadership and cross-functional partners while collaborating with internal teams to escalate findings and strengthen internal controls. Lead assigned reviews and projects to ensure timely completion of routine and complex investigative assignments. This role ensures the secure, compliant, and appropriate use of RedSail's products and services while supporting a fair, consistent, and positive customer experience.
Required Qualifications
- Bachelor's degree in business, finance, healthcare administration, criminal justice, data analytics, or a related discipline
- 3-5 years of experience in the pharmacy industry
- Working knowledge of pharmacy workflows, customer account activity, and pharmacy management systems
- Ability to review and interpret data across RAS/PowerLine and PMS environments to identify suspicious activity, inconsistencies, and trends
- Strong analytical, investigative, and problem-solving skills with exceptional attention to detail
- Effective and professional communication skills with the ability to document findings and present information clearly to technical and non-technical audiences
- Excellent interpersonal and organizational skills, with the ability to self-manage and work in a cooperative team environment
- Ability to manage multiple assignments, maintain confidentiality, and exercise sound judgment when handling sensitive information
- Proficiency in Microsoft Office Suite and comfort working with system-generated reports, data extracts, and audit documentation
- Must have internet access
- Travel may be required at times
- Hybrid at a RedSail Office
- Spartanburg, SC
- Irving, TX
- Shreveport, LA
- Oak Brook, IL
- Cranberry Township, PA
- Long Island, NY
Desired Qualifications
- Experience with fraud detection, audit review, compliance monitoring, or risk analysis in a pharmacy, healthcare, or related business environment
- Experience working with RAS, PowerLine, PMS platforms, or similar pharmacy-related systems
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