Business Analyst/Product Owner (m/f)
HybridZagreb, Zagreb, Croatia
Job Summary
Analyze and model business processes to understand client needs and identify areas for improvement. Write functional specifications and collaborate with the team to define requirements for development and integration with other systems. Ensure solution quality through pre-delivery testing and validation. Actively participate in sprint reviews and gather client feedback to refine product features. Educate end-users and provide support during the adoption of new solutions. Support the presales and process by contributing to high-level solution proposals. When needed, coordinate development activities with external partners and vendors. Promote the product vision and ensure alignment with business goals throughout the lifecycle. Facilitate adherence to established methodologies and best practices through training and team support.
Required Qualifications
- A university degree in IT, economics (informatics focus), or another technical/business-related field
- Minimum 3 years of experience in business analysis in software development projects
- Minimum 1 year of experience in the role of Product Owner
- Good understanding of business process modeling (BPMN) and experience creating clear, structured documentation
- Strong communication and presentation skills, with the ability to engage both technical and non-technical stakeholders
- Ability to identify, clarify, and prioritize requirements in collaboration with different teams
- A proactive and detail-oriented approach to problem-solving and continuous improvement
- Experience working in an Agile/Scrum environment and familiarity with modern collaboration tools (e.g. Jira, Confluence, Miro)
Desired Qualifications
- Basic technical understanding — relational databases, APIs, or fundamentals of SQL are a plus
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