Business Analyst
On-siteMiami Lakes, Florida, United States
Job Summary
Own the delivery of warehouse and supply chain technology solutions by partnering with operations teams to understand process needs and implement system improvements. Embed with warehouse staff on the floor to observe workflows, surface pain points, and translate them into requirements, process maps, and a prioritized backlog. Help define the warehouse automation strategy and phased roadmap for WMS or Warehouse Execution System initiatives, leading solution design and configuration for in-house or vendor implementations integrated with NetSuite and robotics technologies. Prototype solutions in test environments, support user acceptance testing, and manage production promotion while building business cases to justify automation investments. Drive the adoption of AI-augmented workflows to accelerate requirements gathering and reduce manual effort, providing hands-on functional production support and managing risks throughout the solution lifecycle.
Required Qualifications
- A Bachelor's Degree in Supply Chain, Industrial Engineering, Information Systems, Business Analytics, Computer Science, or a related field
- 3 to 5 years of experience defining requirements and delivering technology solutions for operational end users, ideally in warehouse, distribution, supply chain, or manufacturing environments
- A proven track record of understanding operational processes deeply and designing automation solutions, with the experience to draw on what has worked before and adapt it to our environment
- Hands-on NetSuite experience
- familiarity with integration middleware and enterprise integration platforms for connecting systems
- Working knowledge of EDI, JSON, and XML for data integration and file exchange
- Project management experience delivering programs of varying complexity
- Strong conceptual, analytical, and problem-solving skills, with the ability to express complex technical concepts in business terms
- An open mind, a willingness to examine your strongest convictions with humility, and a genuine desire to embrace differing perspectives to make better decisions
Desired Qualifications
- Big Four or top-tier consulting experience
- Hands-on familiarity with WMS or Warehouse Execution System platforms and core warehouse processes (inbound, outbound, inventory management, picking, and replenishment); experience building, configuring, or implementing such a system
- Demonstrated experience with warehouse automation and process improvement, with exposure to robotics (autonomous mobile robots, AS/RS, conveyor, sortation, RF/mobile devices) and integrating them with WMS and ERP systems
- Comfort with, or curiosity about, AI-assisted tools for analytics, automation, and process improvement
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