Business Analyst Operations
$120,000–$120,000 year
On-siteGundi, State of Gujarāt, Republic of India or Gundi, State of Jammu and Kashmīr, Republic of India
Job Summary
Gather and analyze requirements for features, translating them into actionable solutions and products. Create visual models like flowcharts and diagrams to represent business processes and facilitate stakeholder communication. Collaborate with clients, project managers, and development teams to manage expectations and address issues. Assess potential risks and develop mitigation strategies to ensure projects are delivered on time and within budget. Coordinate user acceptance testing to verify that developed solutions meet end-user needs. Analyze data to identify trends and insights that inform decision-making and drive business growth. Manage organizational change by developing change management plans and facilitating smooth transitions. Continuously evaluate and improve processes, systems, and solutions to enhance business performance. Provide leadership to the solutions/product team and support special project assignments.
Required Qualifications
- 7+yrs experience
- Location: Chennai (WFO)
- US Shift availability
- A basic understanding of IT systems, databases, and software development methodologies (Agile)
Desired Qualifications
- Financial Services/ Consumer banking business experience (preferred)
- Extensive product/solutions orientation related to Customer Onboarding, Customer Service, or related areas
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