Business Analyst (OMS)
On-site · Pune, Maharashtra, India
Job Summary
Integration Analyst to design integration workflows and support the integration of core platforms with marketplaces, carriers, ERP systems, and other 3rd party systems. Responsibilities include designing integration workflows, developing data mapping documents and API specifications, providing guidance on integration architecture, configuring and testing API calls for real-time data flow, creating and maintaining technical documentation (data flow diagrams, mapping tables, API endpoints, authentication methods), performing data validation and end-to-end testing, collaborating with product managers, external vendors, and developers, and identifying opportunities to improve API integrations and data mapping processes within the supply chain and logistics domain.
Required Qualifications
- 5+ years of experience in API analysis, data mapping, and system integration, specifically within supply chain or logistics environments
- Familiarity with supply chain systems like WMS, TMS, ERP platforms (e.g., SAP, Oracle) and experience integrating these with other enterprise applications
- Proven experience with RESTful and SOAP APIs, and tools like Postman, Swagger, MuleSoft, or similar API management platforms
- Proficiency in SQL, data transformation tools (ETL), and working with data formats like JSON, XML, and CSV
- Strong experience with API management platforms and tools for analyzing, testing, and documenting API calls
- Basic programming or scripting knowledge (Python, JavaScript) is a plus
- Understanding of supply chain operations, including order management, inventory control, shipping, and logistics
- Familiarity with supply chain KPIs and metrics to ensure integration aligns with operational objectives
- Strong analytical mindset with problem-solving abilities
- Excellent verbal and written communication skills, with the ability to translate technical information into user-friendly terms
- Detail-oriented and highly organized, with a focus on data accuracy and consistency
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