Business Analyst Intern -Customer Excellence
On-siteAtlanta, Georgia, United States
Job Summary
Support product design for new software features by developing clear business requirements and design documentation. Help develop code to support defined business and architectural requirements while defining and conducting testing and QA on new code, including test automation and bug tracking. Support production code releases by managing code pipelines and assisting tech leads with secure, scalable feature deployments. Manage databases and drive data analysis as required, while helping with program management of Agile sprints and tracking Sprint burndown metrics. Test drive new software tools and processes to improve engineering efficiency and speed. Work under the guidance of a senior tech lead in the Engineering, CX, Product, and Operations departments.
Required Qualifications
- Enrolled in a BS/MS program in Industrial Engr, Computer Science or related majors
- Strong critical thinking to help solve problems and find actionable solutions
- Willingness to learn and execute core software practices and design patterns from senior tech leads
- Curiosity and interest to develop business understanding of industry and other parts of HOPTEK
- Passionate about professional growth and self-improvement via constructive feedback
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