Business Analyst, Innovation
On-site · Calgary, Alberta, Canada
Job Summary
Business Analyst, Innovation at MNP supports the Innovation & Insights team in evaluating, prioritizing, designing, and executing on new products and services to redefine client service delivery. Responsibilities include translating business problems into clear requirements and user stories, documenting current and future-state processes, coordinating prototyping and experimentation, prioritizing initiatives based on value and feasibility, and reporting on ROI and adoption. Ideal candidates have a Bachelor’s degree (or equivalent), 3-5 years in innovation or related fields, experience in professional services with client-facing delivery, and a track record of leading cross-functional initiatives in a matrixed environment. The role emphasizes transformation, AI/data initiatives, and change readiness in a Canadian professional services context.
Required Qualifications
- Bachelor’s degree in Business, Technology, or a related field or equivalent combination of education and work experience
- 3 - 5 years of progressive experience in roles related to innovation, Data & AI, strategy, digital transformation, or operational excellence
- Experience within a professional services environment (e.g., consulting, legal, accounting) with exposure to client-facing delivery modules is preferred.
- Demonstrated commitment to ongoing professional development in emerging technologies (e.g., AI, automation, digital transformation)
- Experience with prototyping, piloting, and scaling new solutions
- Proven ability to lead cross-functional initiatives in a matrixed environment, building strong relationships to support change adoption.
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