Business Analyst
RemoteCroatia
Job Summary
Elicit, analyze, and define business requirements and user stories by collaborating with stakeholders. Translate complex needs into precise functional and non-functional specifications while conducting thorough process analysis to identify inefficiencies. Facilitate workshops to gather and validate requirements, then create comprehensive documentation including process flows, use cases, and wireframes. Act as the liaison between business and technical teams, ensuring shared understanding throughout the development lifecycle from conceptualization to post-launch support. Assist in testing activities and support presales by analyzing client needs for tailored solution proposals. This role requires 3+ years of experience, proficiency in Agile Scrum and tools like Jira, and the mandatory daily use of AI tools. Join Ingemark to drive value on international projects with an educational budget and hybrid work options.
Required Qualifications
- 3+ years of proven experience as a Business Analyst in a software development environment
- Strong understanding of software development methodologies (e.g., Agile Scrum, Kanban)
- Familiarity with business analysis techniques such as RTM, Story Mapping, BPMN and Functional Backlogging
- Excellent analytical and problem-solving skills with the ability to break down complex problems into manageable components
- Exceptional communication and interpersonal skills, with the ability to effectively communicate with technical and non-technical stakeholders
- Proficiency in requirements gathering techniques (interviews, workshops, surveys, etc.)
- Experience with requirements management tools (e.g., Redmine, Jira, Confluence, Azure DevOps, etc.)
- Mandatory use of AI tools as a daily force multiplier for analysis, documentation, and communication
- Ability to create clear and comprehensive documentation
- Strong organizational skills and attention to detail
Desired Qualifications
- Experience with specific industries relevant to our company (e.g., Pharma, FinTech, Healthcare, E-commerce)
- Familiarity with UI/UX principles and design thinking
- Experience with SQL or data modeling
- Previous knowledge of programming languages or technologies
- Experience in supporting presales efforts, including solution presentations and proposal writing
- Familiarity with frameworks and standards such as ITIL, BPMN, or TOGAF is a plus
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