Business Analyst (Healthcare Domain)
On-site · Kallang, Singapore
Job Summary
Business Analyst (Healthcare Domain) responsible for collaborating with internal/external clients to determine requirements and define solutions addressing complex business, process, and system problems. Serves as a liaison between business problems and technology, analyzes and resolves issues, documents functional requirements, test cases, user guides and training materials, and supports service/product definition through deployment. Requires strong communication, stakeholder management, process mapping, and knowledge of ITIL practices; experience with ServiceNow, Siebel, Remedy, SAP, EMS is advantageous. Bachelor's degree or equivalent required; professional certification in business analysis preferred. On-site role based in Kallang, Singapore.
Required Qualifications
- Bachelor’s degree or equivalent in Business or Information Technology or a related field
- Project management certification would be advantageous
- Professional in Business Analysis certification is preferred
- IIBA Membership required
- Relevant technology certification(s) required, such as ITIL
- Seasoned experience as a Business Analyst in a technology services environment
- Seasoned experience in and with operational aspects of a Services business, preferably with a Systems Integrator
- Seasoned experience in business requirement gathering, use case definition, process mapping and implementing new services and systems
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