Business Analyst

Develop functional and user acceptance test plans, execute testing strategies, and coordinate activities for on-time delivery and production moves. Perform data analysis to evaluate system defects, support troubleshooting, and develop requirements for new functionality. Collaborate with IT on department efforts, including submitting service requests, writing BRDs, and facilitating system design sessions with technical and user communities. Act as a subject matter expert to bridge business requirements and IT solutions, providing technical direction for system migrations, process improvements, and complex product installations. Mentor Business Analysts I/II while overseeing business process support across multiple client engagements and ensuring compliance with best practices.