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Bosch GroupPosted 1 week ago

Business Analyst – Contract Lifecycle Management, Temporary Assignment

HybridSofia, Sofia-Capital, Bulgaria

Full TimeMid LevelAssociates DegreeSmall

Job Summary

Support the team in day-to-day operational and administrative activities within a Salesforce CRM and Conga CLM environment, ensuring stable business continuity during maternity coverage. Collaborate with business stakeholders and the project team to gather, clarify, and document requirements, change requests, and operational needs. Create clear, concise user stories, acceptance criteria, process descriptions, and documentation aligned with business needs. Structure and prioritize incoming business requests to ensure transparency and efficient follow-up with stakeholders and delivery teams. Work in close partnership with consultants, developers, and product owners to support implementation activities, provide clarification, and track open topics to closure. Actively participate in agile ceremonies, contribute to backlog refinement, planning, reviews, and follow-up activities. Support user acceptance testing and regression testing by preparing test cases, coordinating feedback, documenting results, and following up on defects. Manage structured stakeholder communication, including status updates, meeting preparation, minutes, and follow-up tracking. Prepare and maintain functional, process, and project documentation to keep information transparent and up to date. Support roll-out, onboarding, and training activities for business users by preparing materials and coordinating support requests.

Required Qualifications

  • A degree in Information Technology, Business Informatics, Computer Science, Business Administration, or a comparable field.
  • Practical experience as a Business Analyst, Consultant, or in a similar role in an IT project environment.
  • Good understanding of CRM, sales, or contract-related business processes
  • Ability to gather, structure, and document requirements, user stories, acceptance criteria, process descriptions, and open topics in a clear and actionable way
  • Strong communication and collaboration skills, with the ability to work effectively with business stakeholders, consultants, developers, and product owners
  • Structured, reliable, and pragmatic working style, with the willingness to take ownership of operational and administrative tasks
  • Experience in agile project environments
  • Fluent English skills

Desired Qualifications

  • experience with Salesforce CRM or CLM solutions
  • knowledge of SAFe or similar agile frameworks
  • Experience with Conga CLM or another Contract Lifecycle Management tool
  • Familiarity with Salesforce CRM administration or operational support activities
  • Basic familiarity with the Microsoft Power Platform toolset

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