Business Analyst
$76,800–$76,800 year
On-sitePhiladelphia, Pennsylvania, United States
Job Summary
Conduct investigation and documentation of work processes while developing model reports and templates to support end-user self-service. Analyze reporting requirements to determine if needed data already exists and collaborate with stakeholders, developers, and data architects to meet reporting needs. Ensure data quality by identifying integration errors and documenting rules for data transformation and loading. Translate business definitions into technical specifications for new tools and solutions, advocating for workforce workflows. Requires on-call and overnight support during weekends and holidays, with the ability to travel overnight as needed. Must be a current Philadelphia resident.
Required Qualifications
- Bachelor's Degree in Mathematics/Statistics, Computer/Information Science, or related field
- Minimum of 3 years of experience in analytics
- Interest in working in behavioral health
- Experience in MS Office suite, including Excel
- Intermediate relational database understanding
- Familiarity with SQL
- Exposure to data capture technology solutions (i.e.: SharePoint, QuickBase, Formverse, etc.)
- Excellent critical thinking, analytic, evaluation and problem-solving skills
- Ability to prepare clear, accurate and informative reports and documentation
- Excellent written and oral communication skills
- Strong interpersonal skills with a customer service orientation
- Ability to communicate effectively between subject matter experts and developers to ensure accurate translation of business needs to implementation efforts
- Solid presentation skills for both technical and non-technical audiences
- Excellent training and mentoring skills
- Ability to work independently and in a team environment
- Ability to work under tight project deadlines
- Ability to plan, schedule and organize multiple priorities and high volume of work
- Requires on-call and on-site off hours support during overnight hours, weekends and holidays to ensure 24/7 operations
- Requires ability to travel, including overnight travel, as needed
- Regularly requires walking, standing, stooping, bending, sitting, reaching, pushing, pulling and/or repetitive wrist/hand movements for various lengths of time throughout the day
- Ability to utilize computers and office equipment to complete daily work responsibilities
- Must be able to adapt to continuous changes/demands of the job
- Philadelphia Residency Requirement: The successful candidate must be a current Philadelphia resident or become a resident within six months of hire
- U.S. Authorization Requirement: All candidates must be legally authorized to work in the United States without requiring sponsorship now or in the future
Desired Qualifications
- Experience in implementing business intelligence reporting and analytics solutions
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