Business Analyst, Commercial Operations
HybridBloomington, Minnesota, United States
Job Summary
Build and maintain a data-driven whitespace model mapping installed base coverage against total addressable spend to anchor account-based planning and sales budgeting. Analyze macro deal patterns to surface pipeline stalls and entry conditions, then package insights for marketing demand generation strategy. Own outcome reporting across demand generation motions, measuring pipeline contribution and revenue attribution to ground investment decisions. Develop rep-level analytics covering deal length, stage velocity, and close rates to identify coaching opportunities and equity gaps. Serve as the embedded expense partner for Account Management, tracking actuals versus budget monthly and surfacing reallocation recommendations. Deliver a concise monthly spend brief to leadership with variance commentary and forward-looking risk flags while reconciling differences between budgets, forecasts, and actual results. Validate Salesforce data to ensure accuracy and reliability, then coordinate inputs from Account Directors, Finance, and Regional leaders to ensure alignment across executive-ready materials.
Required Qualifications
- 5+ years in a data-driven analytical role
- BizOps, RevOps, or commercial analytics backgrounds
- Strong global acumen with experience coordinating stakeholders across multiple time zones and cultures
- Demonstrated experience building models and analyses that influence business decisions
- SQL proficiency
- Fluency in BI tools (Tableau, Power BI, or equivalent)
- Comfort working directly with Account Management leadership
- Strong communication skills that translate complex analysis into clear executive narratives and actionable recommendations
- Bachelor's degree in business, Statistics, Finance, or related industry
- Strong business acumen with the ability to assess current strategies, identify trends, and anticipate their impact
- Ability to manage multiple, and sometimes conflicting priorities
- Strong self organization capability
- Ability to work and learn independently
- Good command of written and spoken English
- Prefer knowledge of Salesforce
Desired Qualifications
- Experience in a SaaS or subscription business
- familiarity with ARR, NRR, and expansion metrics
- High ownership mindset
- thrives in an embedded, cross-functional environment without heavy top-down structure
- Requires commercial savvy and clear understanding of customer goals and revenue drivers
- Equivalent combination of education, training, and relevant experience
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