Business Analyst
HybridManila, Metro Manila, Philippines
Job Summary
Conduct requirements elicitation workshops, stakeholder interviews, and discovery sessions to translate business needs into actionable requirements for the Management Approval System and Board Paper Library. Analyze, document, and refine business processes while developing potential solution options for stakeholder review. Develop and maintain project requirements in Azure DevOps, collaborate with product owners to refine backlogs, and coordinate with QA teams to define test scenarios and support User Acceptance Testing. Monitor application defects, validate acceptance criteria, and participate in Agile ceremonies to ensure delivered solutions meet business requirements within a hybrid schedule in Mandaluyong City.
Required Qualifications
- Bachelor's degree in Information Technology, Information Management, Business Management, Accounting, or a related field
- At least 10 years of experience in business analysis, including at least 5 years in a senior business analyst role
- At least 5 years of experience in the banking, accounting, or financial services sector
- At least 7 years of experience designing and documenting business processes
- At least 5 years of experience in quality assurance and testing of IT applications
- Strong experience with requirements elicitation, analysis, documentation, and stakeholder management
- Strong understanding of project management and software development lifecycles
- Experience working with Agile and Waterfall methodologies
- Experience using Azure DevOps for backlog management, iterations, user stories, and supporting documentation
- Knowledge of Microsoft technologies such as SharePoint, Power Platform, Microsoft Teams, Dynamics 365, and Power BI
- Knowledge of ITIL best practices
- Proven vendor management experience
- Excellent written and verbal communication skills in English
- Strong analytical, problem-solving, facilitation, and presentation skills
Desired Qualifications
- Experience with government procurement processes and contract lifecycle management
- Experience in account or sales management processes
- Understanding of ADB development processes
- Experience working with enterprise business applications and system integrations
- Experience supporting products involving financial, accounting, or management approval processes
- Experience working with both technical and business stakeholders in a multicultural environment
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