Business Analyst - Billing
On-site · Southampton, England, United Kingdom
Job Summary
Business Analyst to support the Billing Transformation Programme at DP World in Southampton. Responsible for gathering and translating business and system requirements for billing, documenting current-state processes, defining functional and non-functional requirements, supporting design, testing, UAT, and knowledge transfer. Collaborates with Finance, Commercial, Operations, and IT stakeholders to ensure requirements are clearly defined and traceable from requirements through to delivery; contributes to governance and ongoing support of the future UK Billing team.
Required Qualifications
- Proven experience as a Business Analyst within system implementation or transformation programmes
- Strong experience working across both business and IT teams
- Excellent requirements gathering, analysis, and documentation skills
- Experience in process mapping and business process improvement
- Ability to document complex business rules, processes, and operational dependencies
- Experience in finance, billing, revenue assurance, or data-intensive systems is highly advantageous
- Comfortable working with data, reports, reconciliations, and system outputs
- Strong analytical and structured approach with high attention to detail
- Excellent communication and facilitation skills, with the ability to translate complex concepts clearly
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