Business Analyst - BA-990
RemoteCanada
Job Summary
Lead business analysis activities for ICT system implementations and upgrades, conducting stakeholder consultations to gather, document, and validate requirements. Perform business process mapping to identify efficiency opportunities, develop RACI matrices, and support data migration efforts through mapping and dictionary creation. Collaborate with technical teams, develop training materials, and execute quality assurance and testing activities including test script development. Utilize Smartsheet to manage workflows and dashboards while contributing to patient safety and critical incident reporting system implementations. This fully remote role within Digital Shared Services requires a Certified Scrum Product Owner with 10+ years of experience in public sector healthcare, focusing on process optimization, data management, and change management.
Required Qualifications
- Degree or Diploma in Computer Science (or related field)
- Valid Certified Scrum Product Owner (CSPO) certification
- Minimum 10 years in a Business Analyst role
- Experience implementing or upgrading ICT systems in the public sector
- At least one project within a public healthcare organization
- Minimum 5 years of experience in process mapping and optimization
- Demonstrated ability to define performance metrics
- Experience developing RACI matrices
- Minimum 4 years of experience working with sensitive patient/client data
- Expertise in data mapping, migration, and data dictionary development
- At least 1 year of experience using Smartsheet, including: Forms, dashboards, and workflow automation
- Process tracking and reporting
- Minimum 7 years developing training materials and delivering user training
- Experience supporting system adoption post-implementation
- Minimum 5 years QA/testing experience in IT projects
- Test planning
- Test script development and execution
- At least 1 year of experience supporting implementation of: Patient safety systems
- Critical incident reporting solutions
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder engagement abilities
- Ability to work independently in a remote environment
- Detail-oriented with a focus on quality and accuracy
- Experience working in regulated environments, particularly healthcare
- Services must not be performed outside of Canada
- The resource will not have custody or control of Personal Health Information (PHI)
- The resource will not act as an Information Manager as defined under The Personal Health Information Act (Manitoba)
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