Business Analyst 3 - D365 Manufacturing (D365 F&O)
On-site · Heroica Matamoros, Tamaulipas, Mexico
Job Summary
Business Analyst III – D365 Manufacturing (D365 F&O) at TOPS Products responsible for owning, supporting, and improving Microsoft Dynamics 365 Finance & Operations across the Mexico manufacturing and distribution organization. Partners with Operations to monitor system usage, translate business needs into functional requirements, manage D365 configurations, and drive measurable process improvements. Leads workshops to gather requirements, conducts functional testing and UAT, creates user documentation, supports training and change management, and collaborates with IT, operations, Finance, and Distribution teams to ensure standardized processes and effective adoption.
Required Qualifications
- Bachelor’s degree in business or manufacturing related field
- 5+ years of experience as a Business Analyst or functional ERP analyst with experience in implementation and support across multiple different companies, preferably with consulting implementation experience
- Must be bilingual in Spanish and English
- Experience partnering with operations teams in manufacturing and distribution environments
- Strong business communication skills with the ability to translate business needs into clear functional requirements
- Hands-on experience using Azure DevOps (or similar) to manage end-to-end delivery: write/refine user stories with acceptance criteria, manage change requests, track defects, and ensure traceability from requirement → configuration → test/UAT → release
- Demonstrated ability to translate business process needs into D365 F&O functional design and configuration (parameters, master data, workflows/approvals, security roles, and manufacturing transactions)
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