Business Analysis & Operations Lead Senior Associate, Consumer Bank Marketing
On-site · Ohio, United States
Job Summary
Lead business analysis and operations for Becoming a Customer in Consumer Bank Marketing, supporting the Head of Becoming a Customer in day-to-day operations and strategic initiatives. Manage a diverse book of work, develop executive agendas and materials, manage the product portfolio, and foster cross-functional relationships to ensure controlled execution of marketing and product initiatives. Drive planning and execution of priorities, portfolio management, cross-product prioritization, and timely delivery. Create effective executive materials and presentations, coordinate team meetings and offsites, and build strong partnerships across Finance, Data & Analytics, Tech, Architecture, Design, Communications, and HR to enable data-driven marketing strategies that drive conversion, activation and retention. Requirements include strong project management, strategic thinking, analytical and communication skills, ability to operate in a matrixed organization, and 3+ years of experience in marketing, product, or related fields; experience with business analysis and operations is preferred.
Required Qualifications
- Strong project management, strategic thinking, and cross-team collaboration skills
- Excellent communication, presentation, and interpersonal communications skills with strong ability to develop and maintain relationships
- Strong analytical, problem-solving, and strategic planning skills
- Comfortable working in a highly matrixed organization and driving alignment across teams
- Strong interpersonal and influencing skills; ability to interact with colleagues at all levels and achieve goals without direct control over resources
- Ability to manage multiple initiatives simultaneously under tight deadlines
- Comfortable operating in an environment with shifting priorities and ambiguity
- Excellent written and verbal communication and presentation skills
- Builds strong partnerships and is recognized as a collaborative team player
- 3+ years of experience managing projects in a marketing, product or adjacent environment
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