Business Analysis Associate II
On-site · Tampa, Florida, United States
Job Summary
Business Analyst II on the POS Fraud Strategy Team at Chase analyzes large datasets to identify fraud risk patterns and develops strategies (rules, cutoffs, and processes) to reduce fraud losses while balancing customer experience. Responsibilities include data mining and analysis to uncover opportunities, developing and implementing fraud strategies, defining and reporting key risk indicators, collaborating with cross-functional partners, designing improvements to processes and applications, developing fraud-detection tools, performing requirements and data-flow analyses, coordinating user acceptance testing, and providing implementation support and change management. Strong technical skills in Alteryx, Python, SQL, SAS, Spark; experience with Hadoop ecosystems; UNIX and MS Office proficiency; excellent communication and stakeholder management; ability to work independently and meet tight timelines.
Required Qualifications
- Bachelor's and/or Master's degree (OR related work experience) in a quantitative discipline within a financial services organization
- 3 years experience in fraud/risk/payments or related field
- Proven track record performing complex statistical analysis to solve business problems in a well-organized, structured approach
- Ability to achieve tight timelines on complex deliverables
- Required technical skills include leveraging Alteryx, Python, SQL, SAS, Spark to extract data from Hadoop, Hive, Teradata, SQL Server, and Oracle environments
- Skills in UNIX and MS Office related products including Excel, OneNote, PowerPoint, Teams, and Word (experience in pivot tables, charts/graphs, and formulas are also required)
- Must be a team player; Excellent relationship management skills
- Strong communication and interpersonal skills with ability to interact with individuals across departments / functions and with senior-level executives
- Excellent communication and presentations skills across various stakeholders and senior management, plus the ability to deal with different stakeholder groups to elicit business requirements, procedures, and processes
- Excellent analytical and logical thinking to understand and analyze complex business processes
- Ability to analyze and resolve project-related issues and follow through with set objectives
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