Business Analysis Advisor - C&IB Business Technology Servicing

Directs the research, discovery, collection and interpretation of business requirements; participates in the development and review of complex processes, workflow analytics and reporting; leads requirements gathering sessions to understand business needs and translate them into clear, actionable requirements; mentors and coaches other associates to facilitate knowledge transfer; develops and maintains policy and procedure documentation; partners with stakeholders to determine articulated needs and communicates with senior stakeholders and technology teams on complex business requirements; leads multiple business analysis project management processes through planning, quality assurance and effectiveness assessment; designs and executes comprehensive test cases and provides guidance to testing resources; supports Agile ceremonies and writes, reviews, and refines user stories; experience in agile software development and API requirements/testing is valued; strong data analysis skills in Excel (pivot tables, advanced functions) and the ability to translate ambiguous information into actionable output; ability to collaborate with clients and technology teams to ensure solutions align with business goals and objectives; occasional in-office participation may be required based on business needs; remote work eligibility may apply in select locations.