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FDC GroupPosted 1 week ago

Business Administrator, Carlow

On-siteCarlow, Leinster, Ireland

Full TimeMid LevelMedium

Job Summary

Manage client files and case management end-to-end while handling inbound and outbound calls. Oversee new business applications, service queries for existing clients, and prepare reports, quotes, and file reviews. Maintain accurate customer records, databases, and documentation to ensure compliance and timeliness. Coordinate diary, phone, and email management for the Financial Consultant, utilizing local area knowledge to enhance customer interactions. Address additional administrative or clerical duties as they arise.

Required Qualifications

  • Previous experience in administrative or similar role within financial services or regulated environment
  • Demonstrate ability to manage complex tasks with minimal oversight
  • Strong interpersonal skills, with ability to handle confident information and sensitive information
  • A proven team player who can also work autonomously, demonstrating initiative
  • Proficient in Microsoft 365 suite
  • Good attention to detail and high levels of accuracy
  • Ability to multi-task
  • Excellent organisation skills with the ability to meet deadlines and prioritise workloads

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