Business Account Manager
$60,000–$72,000 year
Hybrid · Houston, Texas, United States
Job Summary
Develop and maintain professional relationships with donors, sponsors, community organizations, and business partners; support fundraising initiatives, donor engagement activities, sponsorship opportunities, and organizational growth strategies; conduct donor outreach, relationship-building activities, and stewardship follow-up communications; assist with identifying and developing new partnership and fundraising opportunities aligned with organizational goals; support donor retention and community engagement efforts through consistent communication and relationship management; collaborate with Development and Marketing teams regarding fundraising campaigns, events, sponsorship materials, and outreach initiatives; assist with tracking fundraising metrics, engagement activity, sponsorship revenue, and departmental KPIs; maintain accurate donor and sponsorship records utilizing approved CRM and organizational systems; coordinate with Finance regarding donation reconciliation, fundraising documentation, sponsorship tracking, and budget-related reporting; prepare donor profiles, sponsorship materials, reports, presentations, and partnership information as needed; participate in fundraising events, organizational activities, donor meetings, and community engagements, including occasional evenings and weekends as required; support organizational branding and awareness initiatives through positive community engagement and professional representation of PTSD FOA; maintain confidentiality involving donor, financial, veteran, and organizational information; perform additional duties and special projects as assigned.
Required Qualifications
- Bachelor’s degree in business, communications, nonprofit management, marketing, or a related field preferred
- Minimum of 2 to 3 years of fundraising, sales, business development, donor relations, or related experience preferred
- Leadership, supervisory, or project coordination experience preferred
- Experience working within nonprofit, fundraising, business development, or community engagement environments preferred
- Strong interpersonal and relationship-building skills
- Excellent written and verbal communication abilities
- Strong organizational and time-management skills
- Ability to manage multiple priorities and deadlines effectively
- Strong customer service and professional presentation skills
- Ability to work independently while maintaining collaboration with internal teams
- Analytical and metrics-driven mindset with attention to detail and accountability
- Ability to maintain professionalism and confidentiality in sensitive situations
- Proficiency in Microsoft Office Suite including Excel, Outlook, PowerPoint, and Word
- Experience with SharePoint, Donor CRM platforms preferred
- Ability to travel locally and regionally as required
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