Business Account Manager - Middle
On-sitePoznań, Greater Poland, Poland
Job Summary
Build and maintain strong long-term relationships with clients by understanding their specific business operations and challenges. Collaborate with internal teams and client key personnel to identify issues, propose solutions, and create tailored development plans that drive satisfaction and growth. Forecast and track key project metrics while resolving ongoing problems within the casino platform infrastructure. This role requires B2 English and Russian proficiency, 2+ years in account management, and strong negotiation skills. Join a team building mission-critical systems for operators relying on our core casino platform infrastructure.
Required Qualifications
- English B2
- Russian B2
- Strong communication, negotiation and team collaboration skills
- Strong knowledge of IT industry and how the major processes function
- 2+ years in account management and/or customer success management
- Previous experience with creating and implementing strong relationships with clients
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