Büromitarbeiter (m/w/d) Kundenbetreuung im Vertrieb

Manage telephone and written communication on behalf of clients, identifying potential business contacts and qualifying leads for outside sales teams. Schedule appointments for sales representatives and assist with route and visit planning while maintaining customer, market, and project data in CRM systems and Excel. Conduct relevant research via phone and online to support structured sales processes and maintain close collaboration with outside sales staff. Contribute actively to optimizing internal processes and workflows.