Burn Ambassador/Front Desk
$20,800–$24,960 year
On-siteLexington, Kentucky, United States
Job Summary
Greet every client upon arrival, guide them through a facility tour, and process Mindbody enrollments, waivers, and supporting documents. Manage day-to-day operations including trial client facilitation, contract sales, retail transactions, and closing journals while maintaining the retail center and responding to facility needs. Oversee Mindbody memberships, answer location communications, and follow up on client trials to help close 60% of all trials. Assist in promoting gym challenges and community events, ensuring proper cleaning per the Open/Close Checklist. This role supports Burn Boot Camp's mission to foster community growth and maximize member experience through front-of-house leadership and sales.
Required Qualifications
- Must be a high producer in autonomous working situations and a self-motivator
- Able to easily learn and navigate software systems and maintain records
- Excellent communication and customer service skills
- Have a high level of understanding and presence in social media
- Ability to multi-task and stay organized
- Positive, motivating, and effective interpersonal communication skills
- High level of attention to detail and follow through
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