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Hoffman Auto GroupPosted 4 weeks ago

Burlington Subaru Loaner Vehicle Coordinator

$45,000–$60,000 year

On-siteBurlington, Vermont, United States or Burlington, Ontario, Canada

Full Time

Job Summary

Maintain the service loaner fleet by ensuring proper documentation, including driver's licenses, insurance cards, and fuel payment credits, is received and maintained. Send signed loaner contracts to clients and provide availability data to the Service Advisor or Cashier to assist with scheduling. Clean, fuel, and inspect all loaner vehicles for safe operating conditions prior to loan-out, performing physical inspections upon return to note damage or required maintenance. This role supports accurate loaner capacity monitoring and requires a high school diploma with one to two years of customer service experience.

Required Qualifications

  • High School Diploma
  • Can adapt and embrace change with an internal and external customer centric mindset
  • Possesses effective communication skills: oral, written, listening
  • Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers

Desired Qualifications

  • 1-2 years' experience in a customer service orientated environment preferred

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