Burlington | PT Keyholder
$39,520–$41,600 year
On-siteBurlington, Massachusetts, United States
Job Summary
Manage opening and closing procedures, execute security protocols, and handle cash transactions including bank deposits and register reconciliation. Lead the team during manager absences while de-escalating conflicts and ensuring the store remains guest-ready. Drive sales by building client relationships, capturing data, and providing styling expertise to meet commercial KPIs. Maintain organized sales floors and stockrooms, fostering collaboration through open communication and continuous feedback. Work retail schedules including evenings, weekends, and holidays at this Burlington, Massachusetts location.
Required Qualifications
- 3+ years' experience in a retail setting
- Proven reliability, dependability, and a strong sense of responsibility
- Flexibility to work retail schedules inclusive of evenings, weekends, and holidays as needed
- Excellent verbal and written communication, and strong interpersonal abilities
- Customer-focused mindset with the ability to resolve issues and de-escalate situations calmly
- Confidence in managing cash transactions, preparing deposits, and ensuring register accuracy
- Strong ability to manage tasks, maintain cleanliness, and ensure operational efficiency
- Ability to identify problems and find solutions quickly
- Familiarity with Point-of-Sale (POS) systems and basic computer literacy
- Meticulousness in handling financial tasks and security procedures
- Ability to display product knowledge to assist customers and drive sales
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