Burger King - Shift Lead
On-siteSault Ste. Marie, Michigan, United States
Job Summary
Execute restaurant operations in conjunction with the General Manager, maintaining brand image through cleanliness, maintenance, and excellent service. Treat all team members with respect while encouraging consistent delivery of guest service and food quality in adherence to safety requirements. Interact with guests to resolve questions and complaints professionally, promptly escalating concerns to management. Assist in training employees, analyzing operational and financial performance using management tools, and identifying trends for improvement. Monitor costs, adhere to budget, and ensure compliance with all labor laws. Support long-term sales growth initiatives and maintain an outstanding work environment through positive hospitality.
Required Qualifications
- At least 18 years old
- High school diploma or equivalent
- 6+ months of restaurant operations experience
- Ability to communicate in English
- Fundamental reading, writing, math and computer/POS skills
- Access to adequate transportation
- Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours
- Must be able to work nights, weekends, and holidays
- May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds
- May be required to operate/access equipment at standard heights while walking or standing during entire shift
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