Building Manager
On-siteLondon, England, United Kingdom
London, England, United KingdomOn-siteFull TimeSenior LevelSmall
Full TimeSenior LevelSmall
Job Summary
Manage the onsite concierge team as the senior member of the property management staff, ensuring SOP compliance, health and safety protocols, and impeccable grooming standards. Greet residents and guests courteously while overseeing deliveries, enquiries, and administrative tasks with high-end service routines. Supervise contractors, handle security breaches, and coordinate maintenance repairs for reception and common areas. Collaborate with the Property Manager to resolve issues and report on building progress. Maintain accurate reporting and uphold privacy for all residents.
Required Qualifications
- Previous experience within 5-star Hotel or super-prime residential, ideally for a minimum of 3 years
- Must have good organisational skills, excellent communication skills and customer service skills, and good understanding of Health and Safety
- Have experience managing a team
- Previous experience and an understanding of building technical systems, including life safety
- Service driven, understand the importance of going the extra mile
- Experience dealing with high-net-worth clients
- Good knowledge of the central London area and surrounding local area
- High standard of written and spoken English, additional language skills beneficial
- Must be assertive, show initiative and have a very keen eye for detail
- Efficient in multi-tasking in high pressure environments
- Ability to communicate high end quality service and deliver bespoke service
- Ability to build and develop positive working relationships
- An interest in UHNW resident lifestyles
- Enthusiastic and motivated to help internal and external partners
- To uphold impeccable standards of presentation and personal conduct at all times, ensuring attire, grooming, and behaviour consistently reflect the expectations of a luxury environment
- Eligible to work in the UK
Desired Qualifications
- Strong list of contacts within the hospitality industry preferred
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