Building Manager
Hybrid · London, England, United Kingdom
Job Summary
Building Manager responsible for day-to-day management of designated buildings in a higher education context, ensuring safe, compliant and welcoming facilities. Serve as main point of contact for building users, landlords, managing agents and contractors; ensure SLAs and performance indicators are met; represent facilities services in meetings. Lead health, safety and compliance activities including fire safety, evacuation plans, incident reporting, RAMS and risk assessments; act as Incident Controller during emergencies. Manage essential services (reception, security, cleaning, maintenance, waste), coordinate contractors, monitor PPMs and security, maintain asset registers and compliance documentation. Drive customer service excellence and continuous improvement, support sustainability initiatives and capital expenditure projects. Contribute to budget planning and cost control, monitor utilities, and prepare reports on facilities performance. Essential: management qualification or equivalent experience, health & safety qualification (NEBOSH preferred), experience managing buildings/contractors, strong communication and IT skills; Desirable: experience in higher education or with CAFM systems and multi-site estates.
Required Qualifications
- Management qualification or equivalent experience in facilities or building services
- Health & Safety qualification (NEBOSH preferred)
- Proven experience managing buildings, contractors and third-party suppliers
- Strong knowledge of health & safety legislation and statutory compliance
- Experience delivering high standards of customer service
- Excellent stakeholder management and communication skills
- Strong organisational and administrative capability
- High level of IT literacy, including Microsoft Office
- Experience managing PPMs, compliance records and building security
- Desirable: Experience working in a higher education or similar complex environment
- Desirable: Experience using CAFM systems
- Desirable: Experience managing multi-site estates
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