Budtender PT
$33,280–$33,280 year
On-siteHillsboro, Ohio, United States
Job Summary
Meet and exceed personal sales volume and KPI goals while driving repeat business through strong local networking and customer data capture. Proactively answer customer questions, ensure product knowledge, and execute high customer experience standards using strong sales techniques. Maintain up-to-date industry knowledge, including cannabis laws, and accurately utilize the Point of Sale system for all transactions. Execute dispensary protocols, including safety and security requirements, while keeping the point of sale area clean and organized. This role may involve assisting with call center, inventory, outreach, security, delivery, and visual merchandising. Flexible scheduling including weekends, evenings, and holidays is required.
Required Qualifications
- Minimum 21 years of age (or as required by state regulations)
- A minimum of a High School diploma
- Minimum 2 years' experience with customer service in a fast-paced retail environment
- Strong analytical skills to assess data, facts, and figures
- Intermediate-level math skills
- Proven expertise and experience to accurately manage a register
- Exceptional customer service skills
- Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner
- Strong computer-based skills
- Dynamic interpersonal and communication skills
- Business-minded personality
- A highly self-motivated and ethical individual
- Valid driver's license and ability to successfully pass a Motor Vehicle Record background check (state specific)
- Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules
- Requires weekend/holidays altering rotation according to business needs
- Requires overtime according to business needs
- Must remove all jewelry, including rings, brooches, watches, pins, earrings, necklaces and visible piercings
- Requires work in varying temperature-controlled environments
- Standing, walking, bending, working with hands/arms at an extended horizontally or above head position for long periods and lifting up to 50 pounds, lifting/carrying product totes, pushing carts, moving and making adjustments to process equipment
Desired Qualifications
- Must be passionate about their role and have a strong willingness to help people become educated about cannabis
- Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation
- Proactively answer customer questions and ensure knowledge of products and usage
- Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge
- Accountable for accurately utilizing PharmaCann's Point of Sale system
- Execute customer transactions with high attention to detail and ensure accuracy in register transactions
- Execute PharmaCann's dispensary protocols including safety protocols
- Complies with all security, safety, and legal requirements
- Projects a positive image of the organization to employees, customers, industry, and community
- Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives
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