Broker Success Manager
$90–$95,000 year
On-siteAustin, Texas, United States
Job Summary
Own broker and brokerage relationships post-launch by building partnerships, driving technical integrations with Engineering, and managing response times for buyer inquiries. Monitor partner health to correct low activity, prevent churn through escalation management, and drive adoption of paid tools like Sponsored Listings. Conduct strategic reviews with key partners, channel feedback to Product, and report pipeline status to leadership. This role supports BizScout's goal of deepening marketplace supply and improving partner performance across the nation. Full-time position in Austin, Texas, with a base of $90-95K plus incentives up to $135K OTE. Bachelor's degree required with 2-4+ years in account management or partner success.
Required Qualifications
- Proven relationship manager: experience in account management, partner success, or customer success
- Technical coordination: comfortable coordinating with Engineering on integration projects, even without a deep technical background
- Operational rigor: process-oriented and detail-driven; able to manage a growing portfolio of partners at once
- Reporting fluency: comfortable owning pipeline and partner-status reporting, and communicating it clearly to leadership
- Professional presence: sound judgment representing BizScout to brokers as a dependable, responsive partner
- Adaptability & communication: high-agency, independent decision-maker with clear communication and strong cross-functional collaboration skills
- Bachelor's degree required
- 2-4+ years in account management, partner success, or a related field
Desired Qualifications
- Nice to have: experience in the business broker industry
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