Broker Assistant
$40,000–$40,000 year
On-siteDania Beach, Florida, United States
Job Summary
Process new business submissions and enter initial quoting information into agency systems with high accuracy. Maintain and update customer files to ensure compliance with company and carrier requirements while organizing documentation within internal systems. Answer inbound calls promptly and route them to the appropriate team or contact. Perform all actions relating to customers and companies in a manner that avoids potential errors and omissions. Participate in seminars and training to maintain required licenses. This role supports daily Broker operations, ensuring excellent customer service and accurate record-keeping.
Required Qualifications
- Regular and punctual attendance
- Ability to perform approximately 90% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently
- Ability to lift up to 20 pounds, occasionally
- Ability to communicate effectively, both verbally and in writing
- Ability to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies, and the Agency
- Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality
Desired Qualifications
- 1 – 2 years of previous commercial transportation experience
- High School diploma or GED equivalent
- Strong data entry skills with a high level of accuracy
- Organized and analytical, with a strong attention to detail
- Ability to manage time, prioritize tasks, and handle multiple assignments efficiently
- Ability to work within a fast-paced, changing priority environment
- Self-motivated, with the initiative to prioritize and be self-directed
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