British Columbians & Our Governments
$54,684–$61,648 year
On-site · Victoria, British Columbia, Canada
Victoria, British Columbia, CanadaOn-siteFull Time$54,684–$61,648 yearMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
The Role involves delivering technical and administrative assistance for the centralized approval and payment of program benefits in a call center environment. Responsibilities include clarifying case details with clients, addressing inquiries from the public and other stakeholders, processing financial transactions, and utilizing MS Office and related systems (ICM/CAS) as part of an on-site, permanent full-time role in Victoria, BC.
Required Qualifications
- High school diploma or equivalent (Dogwood, GED or CAEC)
- Minimum of 6 months client/customer service experience (within last 3 years)
- Minimum of 6 months experience processing financial transactions (invoice checks, payment documents, resolve payment issues)
- Experience with MS Office Suite (Word, Excel, Outlook)
- Preference: administrative/clerical experience in office setting
- Experience using ICM and/or CAS applications
- Data entry experience
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