Brewista

Job Summary

Required Qualifications

• •Converse with customers to confirm their drink orders, and correctly key in orders to our point of sale system.
• •Collect payments for orders and correctly count back any change to the customer.
• •Prepare all drinks and premixes.
• •Move with a sense of urgency
• •Stay productive and proactive throughout the entire shift, even when business is slow, pitch in and help the team out!
• •Make personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language.
• •Drink recipe ninja! Know our menu and drink offerings inside and out; notice if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offering suggestions and recommendations when appropriate.
• •Bring your best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dress appropriately for their assigned position.
• •Familiar with our shift change duties, checklists, and weekly chores so that you stay on task and execute any of them when needed.
• •Always clocked in and ready to work at their assigned position when your shift time begins.
• •Treat teammates and customers with respect and kindness.
• •Maintain a safe and healthy work environment by following organizational standards and sanitation regulations.
• •Can create and maintain genuine, uplifting interactions
• •Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
• •Can work outside for prolonged periods, regardless of weather conditions.
• •Can lift up to 50lbs
• •Can work on their feet for hours at a time
• •Can climb a ladder and use a stepladder
• •Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
• •Can safely walk in between and around cars in the drive-thru line
• •Can safely use a utility knife
• •Can quickly and cleanly operate any position in the stand during peak hours
• •Can maintain awareness of the shift's operations while working a position
• •Can assertively and graciously confront their team to address operational, procedural, or cultural issues
• •Can adapt to problems and implement solutions during stressful situations
• •Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.).
• •Regularly work weekends and is available to work holidays, if necessary.