Breakfast Host
On-siteMemphis, Tennessee, United States
Job Summary
Greet and seat guests at appropriate tables in a timely manner while approaching all encounters with an attentive, friendly, and service-oriented demeanor. Service guests with all food and beverage requirements, ensuring quality control of menus and accommodating special requests or offering alternatives. Clear, clean, and reset tables and hotel spaces per client request or management instruction, while maintaining high standards of personal appearance and grooming. Ensure bar food and service areas are stocked, organized, clean, and neat, completing side work including washing dishes, restocking glassware, sweeping, mopping floors, and moving trash. Perform opening and closing procedures, cashiering functions, and answer telephone calls according to standards. Maintain regular attendance in compliance with scheduling which varies according to hotel needs, working a varied schedule that may include evenings, nights, weekends, and holidays.
Required Qualifications
- High School diploma or equivalent
- Ability to work a varied schedule that may include evenings nights weekends and holidays
- Must meet the legal age to serve alcoholic beverages
- Must satisfactorily pass responsible serving course such as TIPs
- Must be able to obtain and provide Food Handlers card
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to handle stressful situations in a calm professional manner
- Understanding of hotel products and guest services
- Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette
- Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel
- Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
- Ability to read comprehend and write simple instructions and/or short correspondence and memos
- Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy
Desired Qualifications
- Experience in a hotel or a related field
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