Breakfast/Banquet Attendant
On-siteWashington, District of Columbia, United States or Washington, United States
Job Summary
Greet and seat guests, service food and beverage requirements, and clear and reset tables to maintain high standards of cleanliness. Ensure bar and service areas are stocked, organized, and neat while performing opening and closing procedures, cashiering functions, and side work duties including dishwashing and floor maintenance. Answer guest inquiries about hotel standards, local attractions, and menus; accommodate special requests and communicate with departments regarding VIPs. Perform any other duties or attend meetings as requested by management while maintaining proper uniform and grooming.
Required Qualifications
- High School diploma or equivalent
- Ability to perform job function with attention to detail speed and accuracy
- Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
- Must meet the legal age to serve alcoholic beverages
- Must satisfactorily pass responsible serving course such as TIPs as required by property
- Must be able to obtain and provide Food Handlers card as required by city/county/state
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to handle stressful situations in a calm professional manner
- Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette
- Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel
- Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
- Ability to read comprehend and write simple instructions and/or short correspondence and memos
- Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy
Desired Qualifications
- experience in a hotel or a related field
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