Breakfast Attendant
$33,280–$35,360 year
On-site · Norfolk, Virginia, United States
Job Summary
As a Breakfast Attendant at Residence Inn Downtown Norfolk, you will play a key role in delivering clean, friendly, and well-organized hotel experiences for guests. You’ll greet guests warmly, use guest names when possible, support guest satisfaction, and contribute to smooth breakfast service. Responsibilities include maintaining spotless front-of-house and back-of-house areas, ensuring breakfast setup meets brand standards, keeping buffet areas well stocked, following food safety measures and daily checklists, and assisting with general housekeeping tasks as needed. The role emphasizes teamwork, upbeat guest interactions, adherence to guidelines, and flexible scheduling that may include mornings, evenings, weekends, and holidays. Must be 18+, capable of handling high-pressure moments, and able to communicate effectively in English. The employer notes include weekly pay, hotel discount benefits, PTO, retirement options, referral bonuses, health benefits after 30 days for full-time staff, and opportunities for career advancement. The posting is for a full-time hotel position with hourly pay in the Norfolk, VA area. It also specifies the company’s background and achievements and outlines the general expectations for guest service, cleanliness, and professional conduct.
Required Qualifications
- Age 18 years or older to perform this job
- Experience in a hospitality, service, consumer-facing franchise or related field preferred
- Can-Do Attitude: positive attitude and willingness to learn
- Ability to Follow Guidelines and Procedures
- Handle Pace and Pressure in high-stress situations
- Listening, Conflict Resolution: effective at listening and resolving guest issues
- Communication Skills: clearly convey information and ideas
- Hospitality and Guest Service: desire to serve all guests
- Schedule willingness for evenings, nights, weekends, and holidays
- Clock-in/Clock-out discipline and punctuality
- Follow local health and safety guidelines
- Ability to stand or walk for long periods
- Ability to lift/move boxes up to 25 pounds
- English language proficiency
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