Breakfast Attendant 15hr
On-siteJoliet, Illinois, United States
Job Summary
Greet, seat, and service guests with food and beverage requirements in a warm, friendly, and professional manner. Ensure quality control of menus, clear and reset tables, and maintain stocked, organized, and clean bar and service areas. Support all areas of food and beverage service, including washing dishes, restocking equipment, sweeping floors, and moving trash. Communicate with departments regarding VIPs and special requests, answer telephone inquiries, and handle cashiering functions for closing checks. Perform opening and closing procedures, side work duties according to station rotation, and answer questions about hotel standards, local attractions, and the area. Maintain high personal appearance standards and comply with Aimbridge Hospitality regulations.
Required Qualifications
- High School diploma or equivalent
- Ability to perform job function with attention to detail speed and accuracy
- Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
- Must meet the legal age to serve alcoholic beverages
- Must satisfactorily pass responsible serving course such as TIPs as required by property
- Must be able to obtain and provide Food Handlers card as required by city/county/state
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to handle stressful situations in a calm professional manner
- Understanding of hotel products and guest services
- Demonstrates a positive attitude and a desire to be of service to others
- Willingness to learn new tasks and information
- Provide back-up and support to other team members
- Respond to guests and co-workers in a positive and optimistic manner
- Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette
- Ability to produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel
- Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
- Ability to read comprehend and write simple instructions and/or short correspondence and memos
- Ability to effectively deal with internal and external customers and staff
- High levels of patience tact and diplomacy
Desired Qualifications
- Experience in a hotel or a related field
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