Brazilian Portuguese Content Moderator
On-sitePorto, Porto, Portugal
Job Summary
Review and evaluate online content such as posts, comments, videos, and advertisements to ensure compliance with platform policies and community standards. Identify and flag inappropriate or harmful content while investigating user reports related to abuse, harassment, or policy violations. Provide assistance to users through chat or email when required and work closely with internal teams to maintain content quality and safety. Stay updated on moderation guidelines and platform policies. Fluent Brazilian Portuguese (C1 level or native) and good English skills (B2–C1) required, along with at least one year of experience in customer service or BPO. Competitive salary package, monthly meal allowance, and performance bonuses available.
Required Qualifications
- Fluent Brazilian Portuguese (C1 level or native)
- Good English skills (B2–C1)
- At least 1 year of experience in customer service, BPO, or similar roles
- Strong critical thinking and decision-making skills
- Excellent written communication skills
- Ability to work efficiently in a dynamic environment
- Good typing speed (minimum 30 WPM with high accuracy)
- Awareness of online culture and social media environments
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