BRAVO Community Connector
On-siteLittle Rock, Arkansas, United States
Job Summary
Assess, plan, implement, and evaluate customer care needs for therapeutic recreation while developing curriculum for pre-vocational and vocational activities. Coordinate activities supporting self-care, sensory/motor development, socialization, and daily living skills, then conduct on-site and offsite classes and assist with transportation between locations. Monitor and develop individual program plans, document customer care in health records, and train Job Coaches, BRAVO Connectors, and Store Managers. Bridge the ICM BRAVO and Supported Employment programs and ensure compliance with Medicaid and DDS regulations. Maintain up-to-date professional knowledge through education and conferences, adhering to ICM policies and client-focused care standards.
Required Qualifications
- High School Diploma or GED
- Minimum of 2 years experience in therapeutic recreation
- Ability to perform tasks efficiently
- Able to type and use computer efficiently
- Able to operate various office equipment such as copier, multi-line phone system, and fax machine
- Must be able to interact and communicate with all levels of staff, clients, and customers in an effective manner exhibiting tact, enthusiasm, and patience
- Must be a self-motivator with ability to take ownership of job responsibilities
- Must have strong organizational skills
- Demonstrated ability to work with mentally, emotionally, or socially impaired individuals
- Requires full range of body motion including handling and lifting, manual and finger dexterity, hand-eye coordination, and the ability to perform job related duties which may require lifting, standing, bending, stooping, stretching, walking, pushing, and pulling with or without reasonable accommodation
- Knowledge of the theories and concepts of therapeutic recreation, leisure, social psychology, and human development
- Demonstrated communication, organization, and time management skills
- Demonstrated problem solving and planning skills
- Ability to respond to staff, customer, and client needs in a timely manner by interpreting verbal and nonverbal expressions
- Understands the mission and vision of Independent Case Management
- Operates within the concept of client focused care
- Must be an effective team member
- Must adhere to dress code, good grooming, personal hygiene habits, and attendance policies
- Maintains knowledge and conforms to ICM policies and procedures
- Weekends may be required
Desired Qualifications
- Bachelor's degree
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