Branded Retail Account Manager
Hybrid · Toronto, Ontario, Canada
Job Summary
Lead end-to-end management of branded retail shopper marketing design and production, coordinating the creation and delivery of print and digital materials on time, on budget, and to quality standards. Serve as the central liaison between the client’s internal design team, Marks studio, and translation/production partners; develop briefs with the client; oversee Kick-offs, status meetings, and ongoing status reports; ensure creative aligns with briefs and brand guidelines; perform final checks on design work; manage budgets, provide estimates, and track revenue; forecast upcoming projects and collaborate with studio PMs and resource management; maintain cross-functional collaboration across client, production partners, and internal teams; leverage proficiency in Mac OS, Word, Excel, PowerPoint, and PM tools (Workfront, Monday, Asana) to manage multiple projects with attention to detail; strong communication, negotiation, and presentation skills; curiosity and proactive problem-solving mindset to improve processes and design quality.
Required Qualifications
- 3-5+ years experience in client service and project management on brand and design adaptation, preferably in a retail design / shopper marketing environment
- Bachelor’s degree in Marketing, Business Administration, or Design
- Proficiency with using Mac OS, Microsoft Word, Excel, and PowerPoint (or Keynote)
- Proficiency with using project management platforms such as Workfront, Monday, Asana
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent listening, negotiation and presentation skills
- Excellent verbal and written communications skills
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