Branded Retail Account Manager
Remote · Toronto, Ontario, Canada or Canada
Job Summary
Branded Retail Account Manager responsible for managing the design and production of print and digital materials for branded retail shopper marketing campaigns. Serve as the central liaison between the client’s internal retail design team, Marks design studio, and translation/production partners, ensuring on-time delivery, budget adherence, and quality aligned with brand standards. Lead end-to-end project oversight from design to prepress, conduct kickoff meetings and status updates, write briefs with the client, provide guidance to ensure creative aligns with briefs and brand guidelines, perform final design checks, manage client and project-related communications, provide estimates based on rate cards and project plans, track internal budgets, and generate invoices. Maintain revenue forecasting and resource planning, multi-task daily, and optimize internal and external resources for efficiency, creativity, and design quality.
Required Qualifications
- 3-5+ years experience in client service and project management on brand and design adaptation, preferably in a retail design / shopper marketing environment
- Bachelor’s degree in Marketing, Business Administration, or Design
- Proficiency with Mac OS, Microsoft Word, Excel, and PowerPoint
- Proficiency with project management platforms such as Workfront, Monday, Asana
- Proven ability to manage multiple projects with attention to detail
- Excellent listening, negotiation and presentation skills
- Excellent verbal and written communications skills
- Ideal candidate will possess thorough understanding of creative and production processes for print and digital shopper marketing
- Experience in quoting, tracking and reporting project-level revenue and budget
- Experience working in a matrixed, client-embedded environment as a project manager and trusted partner
- Collaborative, agile and proactive problem-solving
- Curious nature and commitment to continuous learning and process improvement
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