Branded Merchandise Manager
On-siteAtlanta, Georgia, United States
Job Summary
Review incoming sales briefs to determine sourcing strategies, supplier direction, and product categories for custom branded merchandise opportunities. Coach team members on creative solutions, presentation quality, and consultative recommendations while mentoring specialists to strengthen their approach. Lead the development of differentiated merchandise concepts that balance originality, cost, production feasibility, and brand standards. Approve final proposals to ensure they are strategic, polished, and commercially sound before client review. Develop and maintain relationships with suppliers to negotiate pricing, lead times, and access to new product ideas. Collaborate with sales, account management, and internal teams to support escalated projects, resolve complex challenges, and improve workflow efficiency.
Required Qualifications
- Bachelor's degree or equivalent professional experience
- Minimum of 2 years of people leadership, supervisory, team lead, or equivalent management experience
- Minimum of 3 years of experience in branded merchandise, promotional products, retail, account management, project management, sourcing, or related industries
- Experience managing complex projects with multiple stakeholders, tight deadlines, and detailed execution requirements
- Strong understanding of promotional product sourcing, decoration methods, supplier communication, production timelines, and quality control
- Exceptional project management, organization, follow-through, and prioritization skills
- Ability to manage multiple special projects simultaneously while maintaining accuracy and urgency
- Excellent written, verbal, presentation, and client communication skills
- Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint
Desired Qualifications
- Experience with promotional products industry platforms such as SAGE, ESP, Commonsku, NetSuite, or similar ERP systems
- Experience supporting company stores, custom kitting, event merchandise, employee gifting, direct mail, or fulfillment-based programs
- Knowledge of domestic and international sourcing, overseas manufacturing, and custom product development
- Experience improving project workflows, templates, reporting routines, or execution processes
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