Brand Merchandise Specialist
On-siteAustin, Texas, United States
Job Summary
Partner closely with Senior Account Managers to translate client needs, budgets, and timelines into creative branded merchandise solutions. Research emerging products, sustainable options, and industry trends to recommend merchandise for employee appreciation, client gifting, recruiting, events, and corporate branding. Develop presentations and proposals, coordinate pricing and production timelines with suppliers, and manage the order process from concept through completion while monitoring deadlines and resolving issues. Maintain accurate client and project information within applicable systems while building strong relationships with clients, suppliers, and internal partners. Occasional travel may be required. Based in Austin, Texas.
Required Qualifications
- 3+ years of relevant experience in promotional products, merchandising, retail buying, sourcing, branding, marketing, corporate gifting, product development, client service, or a related field
- Demonstrated experience supporting client relationships and managing multiple projects or priorities
- Strong product research, sourcing, and problem-solving skills
- Excellent written and verbal communication and presentation skills
- Strong organizational and project management skills with exceptional attention to detail
- Ability to work collaboratively with clients, Sales Partners, suppliers, and cross-functional teams
- Resourceful, proactive, and comfortable taking ownership of projects from concept through completion
- Ability to work effectively in a fast-paced environment and adapt to changing client needs and priorities
- Proficiency with Microsoft Office and the ability to learn and effectively use CRM, order-management, and other business systems
- Occasional travel may be required
Desired Qualifications
- Experience in the promotional products, branded merchandise, corporate gifting, retail buying, or merchandising industries
- Knowledge of promotional products suppliers, manufacturers, and industry resources such as PPAI or ASI
- Experience with brand marketing, event marketing, or experiential marketing
- Experience creating merchandise presentations or other visually compelling client-facing materials
- Knowledge of premium, retail, sustainable, or emerging merchandise brands
- Existing supplier relationships within the promotional products or branded merchandise industry
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