Brand Manager Starbucks Innisfil OnRoute
$49,300–$69,000 year
On-site · Innisfil, Ontario, Canada
Job Summary
ONroute Brand Manager responsible for day-to-day operations of assigned brand(s) at a high-volume travel plaza in Innisfil, Ontario. Primary duties include overseeing scheduling, inventory management and ordering, hiring/training and development of the team (including Health & Safety), delivering brand, audit and customer service standards, acting as Manager-in-Charge when GM/AGM are not present, achieving sales and budget targets, managing food cost and waste, and ensuring compliance with brand standards, health and safety requirements, and Ontario employment regulations. The role requires leadership to coach and develop Crew Members and Shift Supervisors, effective scheduling to meet labor targets, and collaboration across brands to ensure exceptional customer service and operational excellence.
Required Qualifications
- 3-5 years of experience as a Supervisor or Manager in high volume food and beverage or merchandise operations and/or other related management experience
- Experience with POS Systems, Microsoft Office (Word, Excel, Outlook)
- Ability to lead by example and dedicated to training, coaching and developing your team to deliver results
- Demonstrated exceptional customer experience focus
- Strong interpersonal and collaborative skills with excellent communication skills and approachability
- Sound operational experience and knowledge within the fast-food/food service industry
- Must have reliable transportation to get to and from the plaza
- New Position: No
- Backfill Position: Yes
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