Brand Manager
On-sitePune, Maharashtra, India
Job Summary
Own day-to-day brand execution for 1 to 3 assigned outlets by implementing approved campaigns, content plans, and promotions while maintaining strict adherence to brand tone and visual standards. Manage brand presence across Instagram, Google, Zomato, Swiggy, and TripAdvisor through daily hygiene checks, ensuring menus, images, and offers remain accurate. Monitor ratings and reviews, responding to guest feedback in a timely, on-brand manner and escalating recurring complaints to operations for root cause resolution. Coordinate influencer visits, PR collaborations, and content shoots, acting as the primary point of contact to ensure outputs align with campaign objectives. Serve as the bridge between marketing, creative, and operations teams to brief outlet staff and track execution status, flagging risks and sharing updates with leadership.
Required Qualifications
- 2 to 5 years of experience in brand management, marketing, or hospitality roles
- Strong organisational and coordination skills
- Clear written and verbal communication
- Ability to manage multiple timelines and stakeholders
- Familiarity with social platforms and review ecosystems
- Ability to write basic copy for hygiene communication
- Calm, detail-oriented, and reliable under pressure
Desired Qualifications
- Hospitality or F&B experience strongly preferred
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