Brand Champion
On-siteMonroeville, Pennsylvania, United States
Job Summary
Establish clear sales goals with Restaurant General Managers and execute action plans to drive profitability and brand compliance across designated travel plazas on the PA Turnpike. Serve as the subject matter expert for assigned brand systems, equipment, and facilities while training teams on operational excellence initiatives, new product launches, and food safety standards. Lead by example to coach Restaurant Managers on staffing, hiring, and developing high-performing leadership teams with a focus on succession planning. Travel 75-80% of the time, visiting sites four days per week to ensure consistent execution of brand standards, review traveler feedback, and resolve concerns to exceed traveler expectations. Report to the PA Road Director and work closely with the Brand Director to support strategic direction and business goals.
Required Qualifications
- 5+ years Management experience
- QSR Management experience with strong financial business acumen (sales/profit/margin)
- Strong supervisory, coaching and leadership skills
- Excellent interpersonal skills with a focus on customer service
- Excellent time management skills and ability to work across all shifts
- Familiarity with food handling, safety, and other restaurant guidelines
- Willingness to travel 75-80%; four days per week will be expected to visit sites
- Strong communication skills
- Proficient with Microsoft Office Suite or related software
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