Brand Champion
On-siteHarrisburg, Pennsylvania, United States
Job Summary
Establish clear sales goals with Restaurant General Managers and execute action plans to drive accountability and profitable growth. Serve as the subject matter expert for assigned brand systems, equipment, and facilities while training teams on operational excellence initiatives and brand compliance. Lead the development of high-performing leadership teams through rigorous selection, coaching, and succession planning for General Managers. Travel 75-80% of the time across Applegreen travel plazas on the PA Turnpike to ensure consistent execution of brand standards, monitor restaurant teams, and implement new product or limited-time offerings. Provide ongoing feedback to managers on hiring, staffing levels, and traveler experience delivery to exceed customer expectations.
Required Qualifications
- 5+ years Management experience
- QSR Management experience with strong financial business acumen (sales/profit/margin)
- Strong supervisory, coaching and leadership skills
- Excellent interpersonal skills with a focus on customer service
- Excellent time management skills and ability to work across all shifts
- Familiarity with food handling, safety, and other restaurant guidelines
- Willingness to travel 75-80%; four days per week will be expected to visit sites
- Strong communication skills
- Proficient with Microsoft Office Suite or related software
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