Branch Teller and Services Officer (UAE National role) - Dubai
On-site · Dubai, Dubai, United Arab Emirates
Job Summary
Assist customers by effectively dealing with their enquiries pertaining to delivery items of all types. Manage high volumes of transactions with appropriate authorisation and controls. Provide personalized, effective service while ensuring full compliance with procedures. Receive cheque returns and deliver them to customers, notify for returned cheques, and update systems. Ensure records are scanned and filed/ indexed. Requires a graduation degree for UAE visa/work permit and proficiency in English and Arabic; role focuses on banking operations within HSBC’s International Wealth and Premier Banking teams.
Required Qualifications
- Prior experience in customer due diligence, document processing and bank processing related roles is must
- Experience of successfully handling customers via email, phone line and face to face meetings
- Excellent command in spoken in written English and Arabic
- Customer centric and ready to go an extra mile to provide best in class service to clients
- A graduation degree is essential for obtaining a UAE visa and/or work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)
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